Contact Us

Get in Touch

At Pro-Care Acupuncture & Herbal Medicine, your health and wellness are our top priorities. Whether you're exploring treatment options or ready to begin your healing journey, we're here to provide the information and support you need to achieve your wellness goals.

Choosing the right care provider for your acupuncture and herbal medicine needs is an important decision, and we're here to help you make it with confidence. Contact Pro-Care today to learn more about how we can support your path to optimal health.

Call Us

For immediate assistance or to speak directly with our team, please call us at 021 045 5245. Our friendly staff is ready to answer your questions and guide you through our services

Email Us

If you prefer to reach out via email, send your inquiries to info@procareacupuncture.co.nz. We strive to respond promptly to all emails, ensuring you receive the information you need in a timely manner.

Clinic Hours

Monday to Friday 9am to 6pm,
Saturday by appointment.

When you arrive, you'll begin by filling out a basic intake form and a general health questionnaire. This initial step takes about 10 minutes and helps us understand your overall well-being. Your practitioner will then welcome you into our calm and relaxing acupuncture space, where they'll review your information, take your pulse, and observe your tongue as part of a traditional diagnostic process.

Before placing any needles, the practitioner will perform a brief physical check and may use gentle massage techniques to help relax your muscles. Once you're comfortable, small, sterile, disposable needles will be inserted at specific points on your body. You'll then rest quietly for about 30 minutes as the treatment works to restore balance and support your health.

Ensure you have eaten something within a few hours prior to your appointment to keep your energy up. Dress in loose clothing to simplify access to areas where needles may be placed, such as arms and legs. This will help make your session smooth and comfortable.

At the conclusion of your session, the acupuncturist will gently remove the needles and discuss any questions you may have. Depending on your individual needs, additional therapies such as cupping or herbal medicine may be recommended. These are offered on a case-by-case basis based on your internal health concerns. You'll also receive a personalised treatment plan with suggestions for future sessions. If you're feeling at all apprehensive, please don't hesitate to share your concerns. Your practitioner is here to guide you through the process and ensure your comfort every step of the way.

You may feel a quick pinch as the needles are inserted, sometimes followed by sensations of weightiness or mild aching. However, the process is generally very mild—far less intense than typical medical injections, thanks to our ultra-thin needles and the soft technique we employ.

The effects of acupuncture can vary. While some might feel better immediately after the session, others may notice improvements a day or later. For more persistent conditions, several treatments may be needed to achieve noticeable benefits. Your acupuncturist will set realistic expectations for your specific situation. It's not uncommon to feel slightly tired or sore post-treatment, but these feelings typically dissipate quickly.

At Pro-Care Acupuncture, we're not just treating symptoms; we're nurturing spirits and transforming lives. Welcome to a place where healing begins, and balanced living flourishes.

Book Appointment